URGENT - EMERGENCY WATER OUTAGE - THURSDAY, MAY 19, 2022

Thursday, May 19, 2022

Princeville Utilities Co., is issuing a water service outage for all customers. Severe inclement weather has caused electrical power outages at the well sites. Well pumps are not operational which will result in depletion of the storage tank supply. There is currently no available timeline for water service restoration or service repairs at this time until electrical power can be restored.

As the pipe empties, it is possible that some air or sediment may enter your home plumbing. When turning on your faucet after water service is restored, please allow your water to run until it is clear to ensure flushing of any air or sediment from your plumbing. For updates please go to our website https://princevilleutilities.com and our Facebook page.

Thank you for your patience and understanding during this trying time

PUCI Tariff, Section III, Conservation Measures and Interruption of Water Supply, Item 3:“PUCI reserves the right to shut off water from the mains with reasonable notice, except in case of emergency, for the purpose of making repairs, extensions, alterations, or for other reasons and will not be responsible nor liable for any property damage or loss incurred by the consumer due to such interruption of service. Consumers depending upon a continuous supply of water shall provide emergency water storage and any check valves or other devices necessary for the protection of plumbing or fixtures against failure of the pressure or supply of water in PUCI's mains. Repairs or improvements will be prosecuted as rapidly as practicable and, insofar as practicable, at such times as will cause the least inconvenience to the consumer.”

Our operations crew will flush our water mains thoroughly at the conclusion of the repair; however, it is possible that some air or sediment may remain in the system. When you turn on your water again after water service is restored, please allow your water to run until it is clear to ensure flushing of any air or sediment from your plumbing.

If you experience problems with your water service AFTER your water service has been restored, Please contact PUCI operations at 826-3920 or PUCI administration at 826-6100.