Emergency Water Shut Off for Hanalei Plantation Road

Tuesday, January 9th, 2024

Services to be restored by 6:00 p.m

Please be advised that water services have been shut off for customers on Hanalei Plantation Road past the Lei O Papa intersections, for an emergency water main repair. Services are expected to be restored by 5:00 p.m.

We apologize for any inconvenience this may cause.If you experience problems with your water service AFTER your water service has been restored, please contact PUCI operations at 826-3920 or Princeville Utilities Co., Inc. administration at 826-6100.

PUCI Tariff, Section III, Conservation Measures and Interruption of Water Supply, Item 3: 

“PUCI reserves the right to shut off water from the mains with reasonable notice, except in case of emergency, for the purpose of making repairs, extensions, alterations, or for other reasons and will not be responsible nor liable for any property damage or loss incurred by the consumer due to such interruption of service.  Consumers depending upon a continuous supply of water shall provide emergency water storage and any check valves or other devices necessary for the protection of plumbing or fixtures against failure of the pressure or supply of water in PUCI's mains.  Repairs or improvements will be prosecuted as rapidly as practicable and, insofar as practicable, at such times as will cause the least inconvenience to the consumer.”

Our operations crew will flush our water mains thoroughly at the conclusion of the repair; however, it is possible that some air or sediment may remain in the system.  When you turn on your water again after water service is restored, please allow your water to run until it is clear to ensure flushing of any air or sediment from your plumbing.